FAQs

Frequently Asked Questions

Is this legitimate

Yes, Unclaimed funds are held by state governments and other institutions until claimed by the rightful owner.

If you received a letter from us, it means we have identified a potential match associated with your name.

You were contacted because our research identified possible unclaimed funds linked to your name or related records.

We reach out when a potential match is identified so the claim can be reviewed and verified.

Unclaimed funds are typically held by state and other government agencies until claimed by the rightful owner.

While some agencies may attempt outreach in certain cases, many accounts remain unclaimed because contact information may be outdated, incomplete, or unavailable.

Unclaimed Recovery Services conducts independent research to identify potential matches and locate individuals who may be entitled to these funds.

If you received a letter from our office, it means we identified a possible connection and are reaching out to help you review and verify your claim.

No.  You are not required to use our service.

You may choose to pursue a claim independently through the appropriate agency.

No.  There are no upfront costs.

We only receive a fee after funds are successfully recovered.

Our fee is 10% of the recovered amount and is only applied after successful recovery.

There are no upfront costs, and full details are provided and agreed upon before you proceed with any service.

Processing times vary depending on the agency or institution holding the funds and the complexity of the claim. 

Some claims may be completed within a few weeks, while others may take several months.

You may be asked to provide documentation such as:

  • Identification
  • Proof of address
  • Supporting documents related to the claim

We will guide you through exactly what is required based on your specific case.

After you submit your information, we review it to confirm a potential match to unclaimed funds.

If a match is verified, we will contact you with details about the claim and explain the next steps, including any required documentation.

There is no obligation to proceed, and no fees are charged unless funds are successfully recovered.

Most initial reviews are completed within 24–48 hours.

If no funds are verified, there is no cost to you.

Yes. Your information is used solely for the purpose of verifying and processing your claim and is handled in a secure and confidential manner.

Claims involving a deceased individual can still be processed, but additional documentation is required.

This typically includes:

  • A certified death certificate
  • Identification for the claimant(s)
  • Documentation establishing the right to claim the funds (such as heirship or estate documentation)

If multiple heirs are involved, signed claim forms may be required from all applicable parties, or from the authorized representative of the estate.

Additional documentation may be required depending on the specific circumstances of the claim.

We will guide you through the requirements based on your situation.

Before contacting individuals, we conduct research to identify potential matches between unclaimed funds and the appropriate owner.

This includes reviewing available records and verifying key details associated with the claim.

If you received a letter from our office, it means a potential match was identified and may warrant further review and verification.

All claims are subject to final confirmation by the appropriate agency or institution before funds are released.

You may choose to file a claim directly with the appropriate agency at no cost.

Some individuals choose to use a recovery service for assistance with:

  • Research and claim verification
  • Completing and submitting required documentation
  • Navigating more complex claims, including those involving estates or multiple parties

Unclaimed Recovery Services helps manage the process from identification through submission to help reduce delays and ensure all requirements are properly addressed.

Our fee is only applied after successful recovery, and there is no obligation to proceed.

Frequently Asked Questions

Why didn’t the unclaimed property office contact me directly?

In the United States, there are millions of people owed billions of dollars. The unclaimed property offices holding this money has limited staff. They can only do so much. They also get paid the same amount no matter how many people they can find. There is no extra incentive to find you. As thousands of new accounts are added every week, chances are that the unclaimed property office will never contact you. On the other hand, we only get paid if we get your money back. We have more incentive to find people and contact them than the unclaimed property office does.

How successful is URS Refund at recovering money for claimants?

Before contacting you we have already done extensive research locating and confirming the identity what we believe to be the rightful owner of the underlying property. We would not be contacting you if we did not feel that there was an excellent chance that you are entitled to these funds.

What if the Original Owner of the Property is Deceased?

Proof of ownership (detailed above) must still be established with documentation (as detailed on your claim form). In addition, you must provide a certified death certificate for the owner, along with identification and signed claim forms for all heirs of the owner (or for the personal representative if the estate remains open). Additional documentation may be required depending on the specific case..

What type of ID is acceptable?

Most unclaimed property offices require a driver’s license or another form of government issued photo ID. If your current address is not the same as the one that they have listed, they will want proof that you lived at the former address. If the account has more than one owner and one of the owners is deceased, a certified death certificate for the deceased owner is required in addition to the Identification for the person claiming the account

How long does it take to get my money?

This varies depending on the department that is holding your money. Some claims can be paid in as little as two weeks, others average 90 days or more. It all depends on the type of claim and what , if any, additional documentation the department requires. That is why it is very important to make sure you supply everything that is requested by the department holding the money. Missing documentation delays the processing time. This can get you moved back to the “bottom of the pile”. URS Refund helps with this by making sure you have everything you need to get the initial claim moving forward quickly. Any additional documentation requested would be part of the process and keep the claim moving forward.

How sure are you that the money belongs to me?

If you have received a letter from us, that means we are confident that this money belongs to you. While in some cases we cannot be 100% sure that you are the rightful owner, we are still confident enough to put the time in and do the work. You have nothing to lose to find out!

What are your fees?

URS Refund works on a contingency fee basis. We only get paid a percentage of the amount you get back only after you receive your money. There are absolutely no upfront fees. As we like to say no results…no fee! It’s a win/win situation!

Why should I use URS Refund to recover my funds?

We are experts in recovering unclaimed money . We are familiar with all of the paperwork and documentation required to collect your funds. We have also developed relationships with unclaimed money departments that can be beneficial when there are questions or unexpected developments arise. Most importantly, we are looking out for your best interests. If you have received a letter from us, we have already put forth considerable effort in determining if the money belongs to you as well as contacting you. For a small percentage, we can finish the job we started and get your money to you sooner than later.

URS Refund

Start Your Free Claim Review

If you received a letter from our office, the next step is to submit your information so we can verify your claim.

What Happens After You Submit?

  • We review your information to confirm a potential match
  • We contact you with details about your claim
  • We explain the next steps and any required documentation

Important

  • ✔ No upfront cost
  • ✔ No obligation to proceed
  • ✔ Your information is kept secure and confidential

👉 Most claim reviews are completed within 24–48 hours

    No cost. No obligation. It only takes 30 seconds.